Flowrise Oil & Tools Privacy Policy

At Flowrise Oil Tools, we respect your privacy and are committed to protecting the personal data you may share with us through our website https://www.flowriseoiltools.com/

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This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request our catalog, or communicate with our engineering and sales team. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

 

1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, job title, company name, email address (e.g., when contacting us at inquiries@flowriseoiltools.com), and telephone number, that you voluntarily give to us when participating in various activities related to the Site, such as submitting contact forms, requesting technical proposals, or downloading our Progressive Cavity Pump (PCP) catalog.

Derivative Data (Technical Information): Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.

Mobile Device Data: If you access the Site from a mobile device, we may collect information about your device, such as the device ID, model, and manufacturer, as well as information about your device's location, if enabled.

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2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Process your quote requests, technical inquiries, and deliver catalogs or commercial proposals.

Communicate with you regarding our products, equipment (PCPs, driveheads, BOPs, etc.), and services.

Improve the efficiency and technical operation of our Site.

Analyze data and usage trends to improve your experience on the Site.

Send you administrative emails or industry-related notifications (always with an opt-out option).

Protect our Site from fraudulent activities and ensure regulatory compliance.

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3. Disclosure of Your Information
We value your privacy and we do not sell, rent, or trade your personal data to third parties. We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, as permitted or required by applicable law.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including web hosting, data analysis, customer service, and email marketing. These third parties are bound by confidentiality agreements.

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4. Use of Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies on the Site to help customize the Site and improve your experience. A "cookie" is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. You can set your browser to refuse cookies, although this may affect the availability and functionality of some parts of the Site.

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5. Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (complying with industry standards suitable for a Canadian-based business), please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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6. International Transfers
Flowrise Oil Tools is headquartered in Alberta, Canada. If you access our Site from outside Canada (for example, the United States, Latin America, Australia, or Europe), please be aware that your information may be transferred to, stored, and processed in our facilities in Canada and on the servers of the third parties with whom we may share your personal information.

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7. Your Privacy Rights
Depending on your jurisdiction (such as PIPEDA in Canada, or the GDPR in Europe), you may have certain rights regarding your personal data, which include:

Right to Access: Request copies of your personal data.

Right to Rectification: Request the correction of any information you believe is inaccurate or incomplete.

Right to Erasure: Request that we erase your personal data, under certain conditions.

Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the information provided below.

 

8. Changes to this Policy
We may update this Privacy Policy from time to time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed of how we are protecting your information.

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9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data collection practices, please contact us at:

Flowrise Oil Tools
📍 Location: Alberta, Canada
📞 Phone: +1 (832) 702-2979
✉️ Email: inquiries@flowriseoiltools.com
🌐 Website: https://www.flowriseoiltools.com/